Leadership is About Uncertainty - By Default

Randy Hale • Jun 11, 2020


Leadership is About Uncertainty - By Default - Webinar Summary

As leaders and as humans in general, we want to KNOW. Knowing means being able to predict, knowing means safety! I believe we can't KNOW at least not in the way that we get safety and certainty from it.


In mathematics, a theorem is a non-self-evident statement that has been proven to be true, either on the basis of generally accepted statements such as axioms or on the basis of previously established statements such as other theorems. Just as an example the Pythagorean theorem has at least 370 known proofs!


In natural science such as physics, chemistry, biology, and medicine scientific laws always apply to a physical system under the same conditions. This makes many things predictable.

Compared to mathematics and natural science, social science models describe general trends or expected behaviors rather than being absolutes. Leadership is social science, although many people want to convince us otherwise.


Embracing that we don't and that we can't KNOW, helps us in the decision making process. It means that instead of expecting that we can get to right decisions every time it is more about getting more decisions right than wrong over time. Personally, I believe we need to base all on our values. How to do that and a concrete example from AirBnb is mentioned in the talk. Enjoy it!


If you are interested in learning more about agile leadership, explore the Leadership Journey and check out our programs.


Webinar Resources



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