Has COVID-19 Changed Your Leadership Style?

Karen Kemerling • May 14, 2020

Has COVID-19 Changed Your Leadership Style? - Webinar Summary

Unprecedented Level of Uncertainty?

  • Health conditions, testing variability
  • Working at home (remote teams, isolation)
  • Government direction is unclear (Federal, State, Local)
  • Employment -  do I have a job, furloughs, pay cuts …
  • Connections with family, friends, community
  • Business economic impact
  • More…

If you wonder what VUCA looks like - this is it!

  • Volatility
  • Uncertainty
  • Complexity
  • Ambiguity

Agile Leadership Development Model

  • Leaders typically develop agility by growing through a predictable sequences of agility levels:
    • Expert
    • Achiever
    • Catalyst
  • At each level, you retain the capabilities you developed at the previous levels , and you can still use these capabilities as needed (downshift to previous levels intentionally or unintentionally)

Expert Leadership

  • Mindset:
    • Smart and experienced
    • Believe their approach is best
  • Focus:
    • Tactical, problem solver, data driven
  • Behaviors:
    • Do the work themselves
    • Avoid giving or receiving feedback
  • People:
    • Work 1-on-1
    • Directive

Achiever Leadership

  • Mindset:
    • Align and influence others through clear strategy
    • Those who buy-in are rewarded
  • Focus:
    • Push for results
    • Do what it takes to accomplish goals
  • Behaviors:
    • Competitive
    • Influence/ lead people
  • People:
    • In the middle of 1-to-Many relationships
    • Work across functional boundaries

Catalyst Leadership

  • Mindset:
    • Self-aware of their own thinking (intent)
    • Don’t assume they know better
    • Look for win/win solutions
  • Focus:
    • Long-term vision and organizational purpose
    • Balance short-term and long-term goals
  • Behaviors:
    • Co-create a way forward (empowered teams)
    • Transparent and engaged
    • Coach others
  • People:
    • Respect and trust
    • Use failure as learning – safe environment

Has COVID-19 Changed Your Leadership Style?

  • Leaders develop the skills to recognize what leadership mode is the best for a given situation
    • Expert (Do)
    • Achiever (Lead)
    • Catalyst (Coach)

Webinar Recording


Webinar Resources


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